Frequently Asked Questions
Everything you need to know about your next timeless Seiko timepiece.
Are all Seiko watches sold on your site authentic?
Yes, we are an authorized retailer. Every Seiko watch comes with a certificate of authenticity, the original presentation box, and a valid manufacturer's warranty.
What is the difference between Seiko Automatic and Quartz movements?
Automatic watches are powered by the movement of your wrist, while Quartz watches are battery-powered and offer high precision with minimal maintenance.
How long does shipping take for domestic orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
What is your return policy for luxury timepieces?
We offer a 30-day return policy for all watches, provided they are in unworn, original condition with all protective films and tags intact.
Does my Seiko watch come with a warranty?
Yes, all Seiko watches include a 3-year limited warranty that covers defects in materials and workmanship under normal use.
Can I have the watch bracelet resized before shipping?
To ensure the perfect fit, we recommend visiting a local jeweler for resizing; however, we provide a sizing guide on each product page to help you choose the right model.